Terms of Use

About these terms and who we are

1. These are the terms of use for the websites at laurenmuratore.com and integratedsextherapy.com.au and each of their subdomains (each a Website and together the Websites).
2. The Websites are owned and operated by Knickerbox Industries Pty Ltd (ABN 41 162 351 484), trading as Integrated Sex Therapy and Lauren Muratore, of Level 1, 196 Keilor Road, Essendon North, Victoria 3041 (we, us and our).
3. By accessing or using a Website, you agree to these terms of use (the Terms of Use). If you do not agree, you must not use the Websites.

Access and use

1. use a Website in a manner that is unlawful or that breaches the rights of another person;
2. attempt to gain unauthorised access to any part of a Website, its server or any connected database;
3. introduce any virus, trojan, worm, ransomware, logic bomb or other malicious code;
4. conduct any denial-of-service attack, port scan or vulnerability probe;
5. use any automated means (including bots, scrapers or spiders) to access a Website except with our prior written consent;
6. reproduce, republish, upload, post, transmit or distribute the Website content except as expressly permitted by these Terms of Use; or
7. use a Website in a manner that could damage, disable, overburden or impair the Website or interfere with another person’s use of it.

Not therapy, medical or professional advice

1. The content on the Websites, including blog posts, videos, podcasts, downloadable resources, articles and answers to common questions, is provided for general information and education only.
2. Nothing on a Website is, or should be relied on as, therapy, counselling, medical, psychological, psychiatric, legal, financial or other professional advice, diagnosis or treatment for you or your circumstances. Your access to or use of a Website does not create a therapist-client, psychologist-client, doctor-patient, coach-client or professional-client relationship between you and us.
3. You must seek advice from a suitably qualified professional in relation to your particular circumstances before acting on any information published on a Website.
4. If you are experiencing a mental health emergency or crisis, contact emergency services in your jurisdiction (000 in Australia, 999 in the United Kingdom, or 911 in the United States) or a crisis service such as Lifeline (13 11 14 in Australia), the Samaritans (116 123 in the United Kingdom) or the 988 Suicide and Crisis Lifeline (988 in the United States).

User content and submissions

1. If you post a comment, submit an enquiry, upload material or otherwise provide content to us through a Website (User Content), you:
   1. warrant that you own or are authorised to submit the User Content and that it does not infringe the rights of any third party;
   2. grant us a non-exclusive, worldwide, royalty-free, sub-licensable and transferable licence to use, reproduce, modify, publish, translate and distribute the User Content in connection with our business, including in marketing;
   3. must not submit content that is unlawful, defamatory, obscene, harassing, discriminatory, threatening or that infringes any third-party right; and
   4. acknowledge that we may remove any User Content at any time in our discretion, without notice.
2. If you consider that content on a Website infringes your copyright (including under the United States Digital Millennium Copyright Act 1998 (DMCA)), please contact us using the details in clause 15. Your notice should identify the copyrighted work you claim has been infringed, the location of the material on the Website, your contact details and a statement that you have a good-faith belief that the use of the material is not authorised.

Newsletter and marketing communications

1. If you subscribe to our newsletter or otherwise consent to receive marketing communications from us, we will send communications in accordance with the Spam Act 2003 (Cth) in Australia, the Privacy and Electronic Communications (EC Directive) Regulations 2003 (UK) in the United Kingdom, and the CAN-SPAM Act of 2003 (US) in the United States.
2. You may unsubscribe at any time using the mechanism in each communication or by contacting us using the details in clause 15.

Intellectual property

1. We (or our licensors) own all copyright, trade marks and other intellectual property rights in the Websites and their content.
2. Except as expressly permitted by these Terms of Use or by law, you must not copy, reproduce, republish, distribute, transmit, adapt, modify, translate, publicly display or create derivative works of any content on the Websites without our prior written consent.
3. Lauren Muratore and Integrated Sex Therapy are our trade names and trade marks (whether or not registered). Any stylised logo used on the Websites is also our trade mark. You must not use any of our trade marks without our prior written consent.

Purchases, coaching and digital products

1. Purchases of coaching services and digital products through the Websites are subject to the separate contract that applies to that purchase. In particular:
   1. the Returning to Intimacy Coaching Agreement applies to any purchase of the hybrid four-month coaching program; and
   2. the Digital Product Terms and Conditions apply to any purchase of an e-book, an educational video course, an audio guide or a paid webinar.
2. The Coaching Agreement and the Digital Product Terms and Conditions prevail over these Terms of Use to the extent of any inconsistency.

Third-party links, embedded content and platforms

1. The Websites may include links to third-party websites and embedded third-party content (including videos, podcast players and social media widgets). We do not control those third-party sites or content and are not responsible for their availability, content, privacy practices or terms of use.
2. Some Website functionality is provided through third-party platforms (including Stripe for payments, our booking system for the client portal, Telegram for coaching communication, and our email and website hosting providers). Your use of those platforms is governed by the platform’s own terms.

Privacy and cookies

1. We collect, use and disclose personal information in accordance with our Privacy Policy, which forms part of these Terms of Use. The Privacy Policy sets out how we handle personal information under the Privacy Act 1988 (Cth), the UK General Data Protection Regulation and applicable United States state privacy laws.
2. The Websites use cookies and similar tracking technologies. Please see our Cookie and Tracking Notice for details and to manage your preferences.

Age of users

Disclaimer and non-excludable consumer rights

1. Subject to clause 11(c), the Websites are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we exclude all representations, warranties, guarantees and terms in relation to the Websites and their content, other than those that cannot lawfully be excluded.
2. We do not warrant that the Websites will be uninterrupted, error-free, secure or free of viruses or other harmful components.
3. Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law in Schedule 2 to the Competition and Consumer Act 2010 (Cth), the Consumer Rights Act 2015 (UK) or the consumer protection law of any United States state that applies to you and that cannot be lawfully excluded, restricted or modified.

Limitation of liability

1. Subject to clause 12(c), our aggregate liability to you in connection with your access to and use of the Websites is limited, at our option, to re-supplying the relevant Website content, providing the equivalent service or paying the cost of doing either.
2. We are not liable for any indirect, consequential, special or punitive loss, or for any loss of profit, revenue, business, opportunity, goodwill or data, in each case however arising and to the extent permitted by law.
3. Nothing in these Terms of Use excludes, restricts or modifies any liability that cannot be lawfully excluded, including liability for personal injury or death caused by our negligence or liability under a non-excludable consumer guarantee.

Indemnity

Governing law and jurisdiction

1. These Terms of Use are governed by the law of Victoria, Australia.
2. You submit to the exclusive jurisdiction of the courts of Victoria and any court that hears appeals from those courts. Nothing in this clause 14 affects a statutory right of a consumer in the United Kingdom, the United States or another jurisdiction that cannot be excluded by contract.

General

1. Variation: We may vary these Terms of Use from time to time by posting the updated Terms of Use on the Websites. Your continued use of the Websites after posting constitutes acceptance of the updated Terms of Use.
2. Severability: If any provision of these Terms of Use is or becomes invalid, illegal or unenforceable, that provision is severed and the remaining provisions continue in full force and effect.
3. No waiver: A failure to exercise or a delay in exercising a right under these Terms of Use is not a waiver of that right.
4. Entire agreement: These Terms of Use, together with our Privacy Policy, Cookie and Tracking Notice and, where applicable, the Coaching Agreement or Digital Product Terms and Conditions, constitute the entire agreement between you and us in relation to the Websites.
5. Rights of third parties: For United Kingdom users, no person who is not a party to these Terms of Use has any right under the Contracts (Rights of Third Parties) Act 1999 (UK) to enforce any of these Terms of Use.

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